Dasher Quality Intelligence Demo

Transform Operational Data into Continuous Improvement

Move beyond dashboards. Understand why problems happen, which causes matter and what leadership should do next.

This deterministic demonstrator uses synthetic records for Northbridge Clinical Engineering Ltd: Power BI exports, NCRs, quality reports, complaints, project reviews, supplier scorecards and lessons learned.

Investigate quality patterns

Active AI finding

Hospital overruns are concentrated in late-stage clinical environments

Medium confidence - 89%

The strongest overrun pattern is not general poor delivery. It is a cluster of late design change, supplier evidence failures and constrained access on clinical projects after package release.

GBP 559kBusiness value at riskWorsening12-month signal3Related projects
Overspend
Defects
Productivity
Business DataQuality EventsPattern RecognitionRoot Cause AnalysisAI InsightsImprovement RecommendationsBusiness Outcomes
01

Operational Data

Quality reports, complaints, NCRs, programme data, cost exports and project reviews.

02

Pattern Detection

Recurring defects, margin leakage, delays and supplier signals are connected across records.

03

Root Cause Analysis

The engine links outcomes to probable causes, supporting evidence and confidence.

04

Improvement Actions

Leadership gets prioritised actions with value, effort, ROI and known gaps.

Quality dashboard

Operational picture, ready for investigation

KPIs, projects, margins, customer satisfaction, defects, NCRs, overspend and programme delay are visible as connected operational signals.

Project revenueGBP 22.6m

Filtered portfolio value

Forecast margin14%

Average filtered forecast

Overspend12%

Average project overspend

Defects and NCRs175 / 52

Open quality signal volume

Programme delay4 wks

Average delay exposure

Customer satisfaction82

Average customer score

Project performance

ProjectManagerMarginDelayQualityStatus

12-month operating trend

Overspend %
NCRs
Customer satisfaction
Rework cost

AI investigation

Prompt-led analysis without a chatbot shell

The demonstrator answers leadership questions with patterns, correlations, root causes, confidence and supporting evidence.

AI finding

Hospital overruns are concentrated in late-stage clinical environments

Medium confidence - 89%

The strongest overrun pattern is not general poor delivery. It is a cluster of late design change, supplier evidence failures and constrained access on clinical projects after package release.

Forecast margin leakage of GBP 559k across St Cuthbert, Hartswell and Norwood.

Patterns

Projects with clinical access constraints average 7.0 weeks delay versus 0.8 weeks elsewhere.

Late design changes appear in 3 of the 4 highest-rework records.

Supplier evidence failures occur after procurement freeze, not at initial tender review.

Correlations

Supplier risk above 75 aligns with average overspend of 19.7%.

Projects with weekend recovery labour show lower productivity and higher defect recurrence.

Customer satisfaction falls below 80 when rework explanations are not evidence-backed.

Root cause explorer

Issue to evidence to action

Every root cause connects to source records, related projects, lessons learned and recommended actions.

Power BI integration

Explain the chart, then prove the explanation

Existing dashboards remain useful, but the intelligence layer turns a chart movement into causes, confidence and action.

Project overspend

JulAugSepOctNovDecJanFebMarAprMayJun
AI commentary

Primary causes are supplier delays, late design changes, weekend recovery labour and poor planning controls. Supporting evidence has 89% confidence.

Continuous improvement

Prioritised opportunities by value, effort and confidence

Recommendations become an improvement portfolio with estimated business value, implementation effort, confidence, priority and ROI.

Prioritised valueGBP 1,683k

Synthetic annualised opportunity

Now priorities3

Ready for leadership action

Average confidence87%

Evidence-weighted recommendations

Selected initiative

Healthcare quality gate before procurement release

Medium confidence - 89%

Actions

Make room data, clinical physics comments and commissioning prerequisites mandatory before package release.

Block procurement exceptions unless risk is accepted by Operations and Commercial.

Reuse Alderley and Kingswater gateway evidence as the pilot template.

Evidence

Evidence panel

Every recommendation is traceable

Source records remain visible: quality reports, Power BI data, project reviews, lessons learned, complaints and supplier scorecards.

Trust layer

Visible reasoning and human review

Confidence: 89%Sources: 5 evidence recordsEvaluation: consistent with project, supplier and monthly trend dataKnown gaps: Access constraints are partly captured in email threads and not always coded in PMO exports.Human review: Operations Director and Quality Manager should validate the design gate threshold before rollout.

Azure architecture

Designed as a governed intelligence layer

No live Azure or OpenAI services are used in this demo; the architecture shows how the production pattern would connect customer-owned data to trusted recommendations.

01

ERP

Project, cost, variation and labour records.

Financial source of truth
02

Power BI

Existing KPI exports and monthly portfolio measures.

No dashboard replacement required
03

Blob Storage

Quality reports, emails, complaints, reviews and lessons learned.

Customer-owned storage
04

Azure AI Search

Indexes evidence, metadata, themes and linked records.

Source citation and retrieval
05

Azure AI Foundry

Evaluation, prompt orchestration and governed workflows.

Traceable reasoning
06

Azure OpenAI

Summarisation, pattern explanation and recommendation drafting.

Private governed inference
07

Quality Intelligence Engine

Connects trends, root causes, confidence and improvement value.

Human review required
08

Executive Dashboard

Evidence-backed decisions, priorities and outcomes.

Decision support, not autopilot

Business outcomes

Reduce rework, improve margins and make operational decisions easier to defend.

Reduce defectsImprove forecastingIncrease customer satisfactionPrioritise recurring issuesSupport quality managers
6 quality events5 suppliers